Job Information
Bath & Body Works Sr Manager, HR Investigations in Columbus, Ohio
Sr Manager, HR Investigations
Brand: Bath & Body Works
Location: Columbus, OH, US
Location Type: Hybrid
Job ID: 04ASP
Job Area: Human Resources
Employment type: Full-time
Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.
The Sr. Manager, Investigations is responsible for leading the team that receives and reviews complaints, plans and conducts investigations, and communicates investigation findings to appropriate partners. At times, the Sr. Manager will conduct investigations specifically in partnership with in-house counsel, external counsel, ethics and compliance, or other business functions.
Responsibilities
Serve as primary expert on workplace investigations at BBW
Lead, coach, and mentor the investigations team, providing planning and guidance as needed
Understand business functions and proactively identify trends, training needs, etc.
Identify business risks and escalate to appropriate leadership as needed
Review written reports from investigative team and help to communicate outcomes to critical partners
Periodically audit investigations to ensure that all investigations are conducted in a way that directly supports BBW’s culture of transparency, fairness, and objectivity. The Sr. Manager’s goal should be to inspire associate confidence in BBW’s inclusive culture.
Create opportunities for the investigative team to partner with appropriate leaders, develop and continually refine the team’s investigative strategies, and ensure that all assigned associate concerns are thoroughly investigated in a fair, unbiased, and consistent manner.
Be an ambassador to other business leaders and key partners on investigation procedures, internal policies, and risk management and intervention strategies
Research, interpret, and apply local, state and federal employment laws to investigatory procedures, documentation, and resolutions.
As a member of the broader HR team, participate in other assignments and partner with colleagues or other departments on special projects or assignments as needed.
Work closely with the Learning and Development team to develop and deliver solutions or educational programs designed proactively to address systematic workplace issues and trends that arise during investigations.
Assist in the development of reporting suitable for senior leaders and the Board related to workplace investigations
Qualifications
7+ years of progressive experience conducting sophisticated HR investigations and conflict resolution, and/or compliance enforcement or equivalent experience.
3-5 years People Leader experience.Ability to demonstrate proficiency and expertise in objective fact gathering, high level of organization and prioritization, information synthesis and analysis, exceptional interpersonal communication, and ability to meet deadlines.
Retail experience preferred
Labor Relations experience.
Deep working knowledge of employment-related laws, regulations, and procedures (e.g. DOL practices, EEOC processes, Title VII protections, FMLA/CFRA, ADA accommodations, NLRA, etc.)
Exceptional interpersonal and communication skills, including: the ability to be impartial and project impartiality, and the ability to establish rapport with a diverse range of people.
Ability to work in a fast-paced environment and lead competing priorities effectively.
Excellent critical thinking skills and the ability to analyze information, evaluate results, and facilitate resolution of difficult challenges.
Ability to analyze and identify trends and influence recommended solutions.
Champion of diversity equity and inclusion who demonstrates this in all interactions
Ability to manage issues of complexity and extreme sensitivity with a high level of diplomacy, integrity, honesty, and respect.
Demonstrated ability to organize and plan work (self and team) to meet deadlines.
Demonstrated ability to prepare written reports and provide reliable testimony explaining the investigation’s process, findings, conclusions, and rationales.
Possess strong communication and interpersonal skills enabling ability to conduct successful investigations on a broad spectrum of associate issues, including, but not necessarily limited to, discrimination, harassment, and retaliation.
Education
Bachelor’s Degree in Human Resources, Business Administration, Law, or related field or equivalent experience.
Employment law experience or training in labor/associate relations preferred
HR Professional certification (eg., SPHR/PHR, SHRM-CP/SCP, or related/similar certifications) preferred
Association of Workplace Investigators Certificate Holder (AWI-CHI) preferred
Other investigative experience or certifications from other disciplines, such as Ethics and Compliance, Certified Fraud Investigator, Certified Fraud Examiner, Certified Internal Auditor, etc. preferred
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to eligible Bath and Body Works associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details.
View Benefits Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We are an equal opportunity and affirmative action employer.We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
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